Privacy Policy
Amelioration Development LLC ("Amelioration," "we," "us," or "our") operates the websites at ameliorationdev.com and its subdomains, including vendorly.ameliorationdev.com (collectively, the "Services"). This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us when you create an account, use our applications, or contact us:
- Account information: Your name, email address, and password when you register for an account.
- Profile information: Business name, contact details, and other information you choose to provide within the apps (for example, vendor profiles in Vendorly).
- Usage data: Information about how you interact with our Services, such as features used, actions taken, and time spent.
- Communications: Any messages or feedback you send us directly.
We do not collect payment card information directly. Any payment processing is handled by third-party providers subject to their own privacy policies.
2. How We Collect Your Email Address
We collect your email address only through explicit, affirmative opt-in. Specifically:
- When you create an account on one of our applications, you provide your email address as part of the registration process. By completing registration, you consent to receive transactional emails related to your account.
- We do not purchase, rent, or obtain email lists from third parties.
- We do not add individuals to any email list without their direct and explicit consent.
- We do not send unsolicited commercial email (spam).
3. How We Use Your Information
We use the information we collect to operate, improve, and support our Services:
- To provide the Services: Creating and managing your account, enabling app functionality, and facilitating communications between organizers and vendors.
- Transactional emails: Sending account confirmations, password reset links, one-time passcodes (OTPs), and notifications directly related to your use of the Services (for example, vendor application status updates within Vendorly or event reminders).
- Security and fraud prevention: Detecting and preventing unauthorized access or abuse.
- Product improvement: Analyzing usage patterns to improve features and fix issues.
- Customer support: Responding to your inquiries and resolving issues.
We send transactional emails only. We do not send unsolicited marketing emails or newsletters unless you separately and explicitly opt in to such communications.
4. Email Communications and Your Choices
Transactional emails (account confirmations, password resets, OTPs, application status updates) are necessary for the operation of your account and cannot be fully disabled while your account is active.
If you believe you have received an email from us in error, or wish to stop receiving emails, you may:
- Use the unsubscribe link included in any non-essential email we send.
- Contact us at contact@ameliorationdev.com to request suppression of your email address.
- Delete your account, which will result in permanent removal of your email from our active systems.
We honor unsubscribe and opt-out requests promptly. Once processed, we will not send further emails to that address except as required for security purposes (such as notifying you of unauthorized account activity).
5. Bounce and Complaint Handling
We take email deliverability seriously. Our infrastructure is configured to automatically process bounce and complaint notifications from email providers. When an email address generates a hard bounce or a spam complaint, it is automatically suppressed in our system and will not be emailed again. We do not require manual intervention to honor these signals.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: Vendors who help us operate our Services (hosting, email delivery, analytics), under contractual obligations to protect your data and use it only on our behalf.
- Within the platform: When you use Vendorly, certain information (such as your vendor profile) is visible to the event organizer you are working with, as necessary for the service to function.
- Legal requirements: If required by law, court order, or government request.
- Business transfer: In connection with a merger, acquisition, or sale of assets, with notice to users.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Services. You may request deletion of your account and associated data at any time by contacting us at contact@ameliorationdev.com. We will process deletion requests within 30 days, subject to any legal retention obligations.
8. Cookies and Tracking
Our marketing website (ameliorationdev.com) uses minimal, functional cookies to operate correctly. Our applications may use session cookies and local storage to keep you logged in and remember your preferences. We do not use third-party advertising or cross-site tracking cookies.
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at contact@ameliorationdev.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically. Continued use of the Services after changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: contact@ameliorationdev.com
- Company: Amelioration Development LLC